Shipping Policy

Shipping Policy

Effective Date: 23/06/2025

At ComputerDukans.com, we are committed to delivering your orders quickly, safely, and efficiently. Please read our shipping policy carefully for information on how we handle both digital product deliveries and physical hardware shipments.

1. Digital Products

Delivery Method:

All digital products, including software keys, downloadable files, or licenses, are delivered electronically via email or through your ComputerDukans.com account dashboard.

Delivery Time:

  • Instant Delivery: Most digital products are delivered within 15 minutes of successful payment.
  • Manual Verification: In rare cases, orders may require manual verification and can take up to 24 hours.

Important Note:

  • Please ensure your email address is correct when placing an order.
  • Check your spam or promotions folder if you do not receive the email within the expected time.

2. Physical Products (Computer Hardware)

Shipping Locations:

We currently ship across India. For international shipping, please contact our support team before placing an order.

Processing Time:

Orders are typically processed within 1–2 business days after payment confirmation.

Shipping Time:

  • Standard Shipping: 3–7 business days
  • Express Shipping: 1–3 business days (if available)

Shipping Charges:

Shipping costs are calculated at checkout based on your location, package weight, and selected shipping method.

Tracking:

Once your order is shipped, you will receive a tracking number via email or SMS. You can also track your order from your account dashboard.

3. Damaged or Lost Packages

If your package arrives damaged, please contact us within 48 hours of delivery with photos of the packaging and product.

For lost packages, contact our support team. We will coordinate with the courier to resolve the issue as quickly as possible.

4. Incorrect Shipping Address

Please ensure your shipping details are correct at the time of checkout. ComputerDukans.com is not responsible for delays or losses caused by incorrect addresses provided by the customer.

5. Contact Us

For any shipping-related queries, contact our support team:

📧 Email: support@computerdukans.com
📞 Phone: 9321850776